Terms of service

Introduction

Welcome to ThemCurves. By accessing or using our website (www.themcurves.in) and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.


Eligibility

  • By using our website, you confirm that you are at least 18 years old, or are accessing the website under the supervision of a parent or legal guardian.
  • You also confirm that any personal and payment information you provide is accurate, current, and complete.


Product Availability & Pricing

  • All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
  • Prices are subject to change without prior notice. The price charged at checkout is the final price, inclusive of applicable taxes.
  • Shipping charges, if applicable, will be displayed at checkout. Standard shipping across India is complimentary, but size-exchange fees may apply (as per our Exchange Policy).


Orders & Payments

  • Once an order is placed, it cannot be cancelled as we process orders immediately for faster delivery.
  • Payments must be made through our secure online payment gateways (UPI, cards, wallets, or net banking).
  • In case of payment failure, the order will not be processed.
  • ThemCurves is not responsible for delays or non-delivery arising due to inaccurate information provided by the customer.


Exchanges & Refunds

  • Please refer to our Refund & Exchange Policy for detailed terms on size-based exchanges, damaged product replacements, and store credit issuance.
  • We do not offer returns or refunds except in cases of defective items (as outlined in the Exchange Policy).


User Responsibilities

By using this website, you agree:

  • Not to misuse our website for fraudulent activity, hacking, or unlawful purposes.
  • Not to copy, modify, distribute, or exploit any part of the website for commercial purposes without written consent.
  • To comply with all applicable Indian laws while using our services.


Intellectual Property

  • All content on this website — including but not limited to logos, product images, text, graphics, designs, and layout — is the exclusive property of ThemCurves.
  • No material from our website may be reproduced, distributed, or transmitted in any form without prior written permission.
  • Unauthorized use of ThemCurves’ intellectual property may result in legal action.


Limitation of Liability

  • ThemCurves shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our website or products.
  • We are not responsible for delays, failures, or damages caused by third-party service providers (including payment gateways, courier partners, or hosting providers).
  • While we ensure strict quality checks, ThemCurves does not guarantee results specific to body shaping, as individual results may vary.


Compliance with Indian Law


In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:

  • We provide transparent details of our shipping, exchange, and refund policies on our website.
  • We have appointed a Grievance Officer for addressing customer complaints.
  • You may contact our Grievance Officer for dispute resolution at:

Email: hello@themcurves.in

Response Timeline: Within 15 days of complaint receipt.


Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat.


Changes to Terms & Conditions

  • ThemCurves reserves the right to modify these Terms & Conditions at any time.
  • Any updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.


Contact Us


For any queries, concerns, or complaints regarding these Terms & Conditions, please contact us at:

📧 hello@themcurves.in